Rail passenger reservation system will remain closed at night for the next 7 days

Tribune News Service

New Delhi, 14 November

As part of its efforts to normalize passenger services and return to pre-COVID levels of service in a phased manner, Railways has decided to shut down the Passenger Reservation System (PRS) for six hours a day during low business hours. Will go Night for the next seven days, starting on November 14.

This is being done to enable up-gradation of system data and updating of new train numbers, said a press release issued by the Ministry of Railways on Sunday.

“A large amount of past (old train numbers) and current passenger booking data has to be updated in all mail/express trains. This is being planned in a series of carefully calibrated steps and implemented during night hours to minimize the impact on ticketing services,” the press release said.

During the period of six hours (23:30 to 05:30), no PRS services (ticket reservation, current booking, cancellation, inquiry services etc.) will be available. PRS will remain closed till the intervening night of November 20 and 21, after which normal service will be restored.

Except PRS services, all other inquiry services including 139 services will continue uninterrupted.