Residents of Yarmouth, Massachusetts, are potentially out thousands of dollars after claiming a solar energy company has taken their money and ghosted them without finishing the work. Jami Carder is one resident of the Cape Cod town who is demanding answers after finding out Tuesday night that Solar Wolf Energy, the company recommended by Yarmouth officials, has gone silent.”It seemed like a trustworthy deal because it was literally offered by the town that I live in,” Carder said. The town-sponsored program Solarize Plus Yarmouth sent an email to residents with contracts or down payments to Solar Wolf Energy, and those with incomplete solar systems, stating that Solar Wolf has been unresponsive to calls and emails since Monday. In a statement shared with NewsCenter 5, Solarize Plus Yarmouth said it learned Solar Wolf had informed its employees on March 5 that the company was closing.Carder said she tried contacting Solar Wolf Energy on her own, but that the emails she sent bounced back. She did connect with Solar Wolf employees on Facebook who told her they were fired on Friday, May 6.”I am frustrated with the town for not vetting this company,” Carder said. “There’s a lot of complaints on the Better Business Bureau about them.”Joe Dwelly, another Yarmouth resident, said he had solar panels installed on the roof of his home last month, but those panels have yet to be inspected. That means his electricity savings are on hold and he believes Solar Wolf is supposed to coordinate the panel inspection.”I’m concerned. I’m wondering what the resolution is going to be,” Dwelly said. “Just kind of waiting to see how it works out.” Carder said her electricity bill goes up to $500 per month in the summer and that she was told solar panels would cover her entire bill. She now has even more payments to make and estimates she could be out almost $20,000.”I took a loan out on my home to pay for this. I’ve got two kids in college,” Carder said. “The whole point of me taking out this loan was so that my electricity bill would go away. So now, I have this loan for the next 10 years plus my electricity bill.”A spokesperson with the Massachusetts Attorney General’s Office said that the office is in the early stages of a review into the matter in order to get more information and assist customers.Carder said she contacted the owner of Solar Wolf Energy and that he told her wife was in the hospital and that he was with her.NewsCenter 5 also contacted the owner of Solar Wolf Energy, who said he was willing to talk later but was unavailable to speak Wednesday night because of his wife’s hospitalization. Solarize Plus Yarmouth, which has been working to bring the Massachusetts Clean Energy Center’s Solarize Massachusetts Plus Program to the town, said a Zoom meeting will be held at 7 pm Thursday to discuss the Solar Wolf matter with residents.
Residents of Yarmouth, Massachusetts, are potentially out thousands of dollars after claiming a solar energy company has taken their money and ghosted them without finishing the work.
Jami Carder is one resident of the Cape Cod town who is demanding answers after finding out Tuesday night that Solar Wolf Energy, the company recommended by Yarmouth officials, has gone silent.
“It seemed like a trustworthy deal because it was literally offered by the town that I live in,” Carder said.
The town-sponsored program Solarize Plus Yarmouth sent an email to residents with contracts or down payments to Solar Wolf Energy, and those with incomplete solar systems, stating that Solar Wolf has been unresponsive to calls and emails since Monday.
In a statement shared with NewsCenter 5, Solarize Plus Yarmouth said it learned Solar Wolf had informed its employees on March 5 that the company was closing.
Carder said she tried contacting Solar Wolf Energy on her own, but that the emails she sent bounced back. She did connect with Solar Wolf employees on Facebook who told her they were fired on Friday, May 6.
“I am frustrated with the town for not vetting this company,” Carder said. “There’s a lot of complaints on the Better Business Bureau about them.”
Joe Dwelly, another Yarmouth resident, said he had solar panels installed on the roof of his home last month, but those panels have yet to be inspected. That means his electricity savings are on hold and he believes Solar Wolf is supposed to coordinate the panel inspection.
“I’m concerned. I’m wondering what the resolution is going to be,” Dwelly said. “Just kind of waiting to see how it works out.”
Carder said her electricity bill goes up to $500 per month in the summer and that she was told solar panels would cover her entire bill. She now has even more payments to make and estimates she could be out almost $20,000.
“I took a loan out on my home to pay for this. I’ve got two kids in college,” Carder said. “The whole point of me taking out this loan was so that my electricity bill would go away. So now, I have this loan for the next 10 years plus my electricity bill.”
A spokesperson with the Massachusetts Attorney General’s Office said that the office is in the early stages of a review into the matter in order to get more information and assist customers.
Carder said she contacted the owner of Solar Wolf Energy and that he told his wife was in the hospital and that he was with her.
NewsCenter 5 also contacted the owner of Solar Wolf Energy, who said he was willing to talk later but was unavailable to speak Wednesday night because of his wife’s hospitalization.
Solarize Plus Yarmouth, which has been working to bring the Massachusetts Clean Energy Center’s Solarize Massachusetts Plus Program to the town, said a Zoom meeting will be held at 7 pm Thursday to discuss the Solar Wolf matter with residents.
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