‘We got absolutely nothing’: Disappointment after Nomi Health shuts down Omaha testing sites without notice

Testing is still important as COVID-19 cases continue to rise in the metro. As we heard on Saturday, people were left in the dark when they showed up to the Nomi test sites and no one was there to help them. Amy Miller said her husband began showing symptoms of COVID-19, so last week she made an appointment at Nomi Health’s Oak View location. But today when her husband showed up. “He messaged me, there’s no one here. I’m like, what do you mean,” Miller said. The tents were closed, the parking lot was empty, the bus miller’s husband was waiting for his 12 o’clock appointment. After a few minutes, Miller called Nomi’s main number and was told they were open and that her husband just needed to wait. Miller said, “I said, you don’t understand. There, there’s no turn to wait because he’s the only person in the parking lot.” The couple found out an hour later, the Nomi test sites were actually closed on Saturday. “We never got an email, we never got a text, we got absolutely nothing,” Miller said. KETV NewsWatch 7 contacted Nomi Health. The company said it did not have anyone available to speak on camera. Instead it sent us this statement saying, “Those who tested Saturday at Nomi Health’s three COVID-19 testing locations did not receive sufficient notice that the sites were closed due to weather.” Was.” The company said people are usually told over the phone or via email if any sites have been affected and apologized for the confusion. “The decision to close the sites was made on Saturday morning, when it was unclear whether patients and staff would be able to access testing sites safely,” Nomi said. Miller said she understands cancellations happen, but that’s the theory. “How hard it would have been to send a mass text or mass email,” Miller said. And now people with appointments like Miller are left to scramble to find somewhere else to test. “Now he won’t be able to go back to work until after this test,” Miller said. “For her to go back to work, she needs a negative COVID test.” In that statement, Nomi Health said, “They understand the vital importance of COVID testing and their employees continue to work tirelessly.” His Omaha testing site is expected to reopen on Monday.

Testing is still important as COVID-19 cases continue to rise in the metro. As we heard on Saturday, people were left in the dark when they showed up to the Nomi test sites and no one was there to help them.

Amy Miller said her husband began showing symptoms of COVID-19, so last week she made an appointment at Nomi Health’s Oak View location.

But today when her husband showed up.

“He texted me, there’s no one here. I’m like, what do you mean,” Miller said.

The tents were closed, the parking lot was empty, the bus miller’s husband was waiting for his 12 o’clock appointment.

After a few minutes, Miller called Nomi’s main number and was told they were open and that her husband just needed to wait.

“I said, you don’t understand. There, there’s no turn to wait because he’s the only person in the parking lot,” said Miller.

The couple learned an hour later that the Nomi test sites were indeed closed on Saturday.

“We never got an email, we never got a text, we got absolutely nothing,” Miller said.

KETV NewsWatch 7 contacted Nomi Health.

The company said it did not have anyone available to speak on camera.

Instead it sent us this statement saying, “Those who tested Saturday at Nomi Health’s three COVID-19 testing locations did not receive sufficient notice that the sites were closed due to weather.” Was.”

The company said people are usually told over the phone or via email if any sites have been affected and apologized for the confusion.

“The decision to close the sites was made on Saturday morning, when it was unclear whether patients and staff would be able to access testing sites safely,” Nomi said.

Miller said she understands cancellations happen, but that’s the theory.

“How hard would it have been to send a mass text or mass email,” Miller said.

And now people with appointments like Miller are left to scramble to find somewhere else to test.

“Now he won’t be able to go back to work until after this test,” Miller said. “For her to go back to work, she needs a negative COVID test.”

In that statement, Nomi Health said, “They understand the vital importance of COVID testing and their employees continue to work tirelessly.”

His Omaha testing site is expected to reopen on Monday.

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