Don’t bank on free returns: 60% of retailers roll out stricter policies

The holiday shopping season is always closely followed by a spike in gift returning. But this…

Inflation? Recession? Starting Black Friday, holiday shoppers are planning to spend

Pedestrians view the holiday windows at the Macy’s Inc. flagship department store in the Herald Square…

How UPS, FedEx are preparing for the first ‘post-pandemic’ holiday season

Which consumer will show up for the first “post-pandemic” holiday season in America? By some measures,…