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Tag: customer relationship management
Blackstone’s Big New Idea Leaves It Bruised
This copy is for your personal, noncommercial use only. The distribution and use of this material…
Best Buy-Owned Phone Service Faces Angry Customers After 3G Network Shutdown
Business Some Jitterbug Phone users haven’t been able to make calls for days
Salesforce Customers Not Swayed by Slack, Analysts Say
When sales force ink The company, which bought messaging application Slack nearly two years ago for…
Amazon’s Customer Satisfaction Slips With Shoppers
Business Research shows decline in user satisfaction at the e-commerce empire, and analysts see link to…
The Smartest Ways for Companies to Manage Product Returns
Customer returns are way up over the past couple of years. How can companies make it…
Streaming Services Deal With More Subscribers Who ‘Watch, Cancel and Go’
Updated Aug. 15, 2022 10:20 am ET Listen to article (2 minutes) Kate Bigel is the…
AT&T warns customers are slow to pay monthly bills
AT&T said that more of its customers are falling behind on their bills, a sign that…
Which companies can raise prices without offending customers?
Based on the Management 250 ranking, the answer depends on what industry they are in.