Air Canada said no, then gives customer credit after booking error globalnews.ca

Call it a case of flipped flights. Phil and Marsha Rahel thought they were moving in,…

Improper rental tank installation put family’s gas supply at risk until they called Global News.ca

a toronto A day after contacting Global News, the family on the verge of losing their…

New Canadian airline rules won’t help all travellers with issues, advocate says | Globalnews.ca

Canada’s new airline rules now compel airlines to make sure passengers get where they’re going: within…

Consumer SOS: Hyundai steps in after Global News story on Orangeville dealer | Globalnews.ca

When a Hyundai dealer in Orangeville, Ont., refused to pay the cost to repair a customer’s…

Canadian insurance company denies death claim, says form was inaccurate | Globalnews.ca

Florence Steele and her husband Harold were together for 55 years. The Cape Breton couple’s love…

Customer’s catalytic converter stolen at Ontario dealership that won’t pay | Globalnews.ca

Diane Reid only wanted her alternator replaced. But after taking her vehicle to a dealership in…

Scarborough man gets van back after Global News story, ‘I did not expect this’ – Toronto | Globalnews.ca

Ed Daley calls it “a miracle.” Three days after a Global News report about an auto…