Al Jazeera – Riyadh:
The General Organization for Social Insurance announced the launch of a “Virtual Visit” service, the organization’s latest electronic services that enable customers to “virtually” benefit from the branches’ services without the hassle of visiting, as part of its efforts. Achieve digital excellence and enrich customer experience through proactive and integrated digital services.
The service comes as an extension of “Social Insurance”‘s eagerness to enable customers to implement services and transactions electronically through the e-Services Portal and Application. Screen and upload required files directly during the meeting, and conclude selected transactions and services.
In order to achieve universality for all customers in electronic services, the Institute indicated that the service is available in both Arabic and English, and that “deaf” customers may opt to speak with an employee in sign language to complete their transactions. can. Ease and ease.
It is worth mentioning that “Social Insurance” allows customers to carry out their services and transactions electronically through a set of electronic services available on electronic portals and applications, and it is one of the government agencies that has Has achieved an advanced position in measuring. Government Digital Transformation of the Digital Government Authority, which assesses government agencies and limits the evolution of their journey towards digital transformation according to best practices and standards.
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