CanadaIndustries minister says he plans to meet head of Rogers Communications And other telecom leaders effectively shut down Rogers’ network for at least 15 hours in the wake of the massive outage.
A statement released from the office of Francois-Philippe Champagne said he plans to meet with Rogers’ CEO Tony StaffieriTo discuss the importance of improving the “reliability of the network across Canada”, among others.
The statement said Champagne found service disruptions last week that made access to many law enforcement, health care and banking services “unacceptable” and expressed the view directly to Rogers’ CEO.
Staffieri issued a statement on Saturday that attributed Friday’s widespread outage to a network system failure following a maintenance update, saying the “vast majority” of customers were back online.
But many continued to disrupt reporting service on Sunday, including in Cortis, Ont. Resident Paul Platt, who says his home wireless network was restored only after being shut down for more than 48 hours.
When asked by The Canadian Press, Rogers declined to comment on the continuing outage, but referred to Stafieri’s previous statement in which he said the technical teams were continuing to monitor “any intermittent problems”. Huh.
DownDetector, a website that tracks outages, showed that the number of people reporting problems with Rogers’ service was significantly higher than usual on Saturday afternoon and Sunday morning.
Montreal, Toronto and neighboring Mississauga, Ont., and Ontario The cities of London and Kitchener were among the most reported on the website.
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