How Olive Garden Keeps Blooming

Casual-dining giant Darden is swimming against a receding consumer tide.

Autumn arrives earlier than ever for Starbucks and others with pumpkin menu items

Starbucks’ iced pumpkin cream chai tea latte. Source: Starbucks In most of the U.S., tree foliage…

IHOP rolls out biscuits menu nationwide for the first time as the chain fights slowing sales

IHOP’s new lineup of biscuit sandwiches. Source: IHOP For the first time ever, IHOP is making…

The Horrible Performance Review That Set Him on the Road to CEO

John Payton led Applebee’s and IHOP owner Dine Brands during the pandemic as a novice chief…

Diners Are Losing Patience With Restaurant Service—and There’s No Quick Fix

Owners are using technology, training and fixed tipping to overcome staff turnover and shortages.

How America’s Largest Restaurant Franchisee Decides When to Raise Prices

This copy is for your personal, noncommercial use only. The distribution and use of this material…

Restaurants, Food Companies Pursue Budget-Minded Consumers as Inflation Persists

Low-income consumers fall back on restaurant meals and shop more at low-cost grocers, so The Food…

Why Your Favorite Restaurant Might Close

How do you make a small fortune? Start big and open a restaurant. The difficulties of…

Popeyes, Wingstop, Others Step Up Chicken Offerings as Poultry Prices Drop

This copy is for your personal, noncommercial use only. The distribution and use of this material…

Restaurant Meals Become a Relative Bargain as Grocery Prices Soar

Restaurants are taking on grocery stores over value, contending that eating out can be a better…