Starbucks Names Laxman Narasimhan New CEO

Starbucks named as its new CEO consumer products executive Laxman Narasimhan, months after former head Howard…

Service Is Slow. Luggage Is AWOL. Companies Struggle With an Influx of New Hires.

A United Airlines jet’s wingtip clipped another jet earlier this summer after inexperienced ramp workers misjudged…

Starbucks Is Rethinking Almost Everything, Including How to Make Frappuccinos

SEATTLE—Behind a secure door at Starbucks headquarters lies a technology lab where the chain is plotting…

Fast-Food Operators Mobilize Against California Wage Bill

Restaurant operators and business advocates mobilized Tuesday to try to persuade California Gov. Gavin Newsom to…

Restaurants Send More Customer Calls to Voice Bots Amid Staffing Shortages

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McDonald’s Overhauls Board With Three New Directors

McDonald’s is shaking up its board of directors with the departure of longtime member Sheila Penrose…

Coffee and Pastry Shops Avoid Inflation Backlash Punishing Restaurants

Americans dined out less as inflation surged this summer, but couldn’t resist shelling out more at…

Grubhub’s Owner Begins a Necessary Slim Down

After years of swallowing new businesses, Grubhub’s owner has begun a painful but much-needed purge. On…

Grubhub’s Owner Begins a Necessary Slim Down

After years of swallowing new businesses, Grubhub’s owner has begun a painful but much-needed purge. On…

Starbucks Replacement Opens in Russia With Similar Look

Starbucks former flagship store in Moscow reopened under new ownership but with similar branding, months after…