The Passenger Reservation System (PRS) of the Railways will be shut for six hours during the lean business hours of the night for the next seven days, as part of the national transporter’s efforts to normalize passenger services and return to pre-Covid times. in a phased manner.
The Railway Ministry on Sunday said the move is to enable upgradation of system data, new train numbers and other functions.
“Since a large amount of past (old train numbers) and current passenger booking data has to be updated in all mail/express trains, it is being employed in a series of carefully calibrated phases and nights to minimize the impact. being implemented during the hours of on ticketing services.
This activity will start from midnight of 14th and 15th November and will end at 23:30 hrs till the intervening night of 20th and 21st November.
During these six hours (from 23:30 to 05:30), no PRS services like ticket reservation, current booking, cancellation, inquiry services will be available.
Apart from this, the railway personnel will ensure advance charting for starting the trains during the affected time. The ministry said that except PRS services, all other inquiry services including 139 services will continue uninterrupted.
“The Ministry of Railways requests its customers to support the Ministry in its endeavor to normalize and upgrade passenger services,” it said.
The Indian Railways on Friday issued an order to discontinue the ‘special’ tag for mail and express trains and revert to pre-pandemic ticket prices with immediate effect.
However, officials said restrictions such as temporary restrictions on concessions, bedrolls and food services would remain in force in the wake of the pandemic.